A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

Back in 2023, ISTE introduced the ed-tech world to Stretch, a chatbot just for K-12 educators. Instead of absorbing information from the entire internet to train its artificially intelligent brain, ...

About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

Claude has been the AI tool I reach for most days and that's probably not changing any time soon. Beyond the chatbot itself, Claude Design has also become a welcome addition to my workflow ever since ...

DoorDash announced on Thursday that it’s launching a new AI chatbot that lets users order food and groceries with text prompts and photos in its latest AI push. The chatbot, called “Ask DoorDash,” ...

DoorDash launched a new chatbot that lets users order food and groceries and make reservations with photos and prompts. It's a market that's becoming a major testing ground for agentic AI tools.

I’m not talking about launching a billion-dollar-valuation startup over 48 hours. That myth is currently being debunked as the costs start to become less opaque. What I’m talking about is spending six ...

We're roughly halfway through 2026, and the enterprise outlook remains incredibly optimistic. Over the past few years, we've all experienced the rapid, growing adoption of AI. We've seen firsthand how ...

Vikki Velasquez is a researcher and writer who has managed, coordinated, and directed various community and nonprofit organizations. She has conducted in-depth research on social and economic issues ...

Nationally weighted 2025 survey estimated 19.2% of US youth (≈8.2 million) have sought mental health advice from AI chatbots, up from 13.1% in 2024. Use intensity was meaningful: 42.8% engaged at ...

As people increasingly rely on AI chatbots for guidance, even on financial matters, a healthy dose of skepticism is critical. “Millions of people turn to ChatGPT with money-related questions, from ...