A number of years ago, I worked with a young teenager—we'll call her Emma*—who had been diagnosed with a very treatable cancer. Treatable, yes, but the treatment was intense. Emma’s body’s response to ...

Since the patient’s cost is effectively zero in the Medicaid population, getting patients engaged in their care often requires some ingenuity to figure out what the patient needs in order to be ...

Get creative with an easy DIY project!!

Demand for homes has increased dramatically this year amidst a labor shortage in the construction industry. So employers are increasing wages and getting creative to entice people into the trades.

Many companies that have embraced a customer-centric business model are realizing the value of maintaining this focus in their marketing as well. Aside from assisting in the ideation and creation of ...

Set concrete time limits for routine tasks so you don’t spend too much time on them. Designate specific time blocks for your repetitive tasks, preferably when your creativity is lowest. We all have ...

Online shoppers are getting a lot more demanding about returns. And that puts small businesses in a bind. Some 81% of customers read return policies before shopping with a retailer, and 71% say that a ...